FAQEngine
A tool to maintain a FAQ database. Features: Data stored in MySQL, Categoriy support, Various display options, Admin interface, Support for multiple languages, Search function, Support for multiple instances in one database, Own header and footer, FAQ rating system, Email FAQ-entry or FAQ-list, Admins can post FAQ-list to newsgroup, Users can write comments on FAQ, Users can post questions to the moderators, minimal knowledge base functionality, attach file to FAQ, and download FAQs for editing offline and the upload them again, or enter new FAQs offline and just upload (editor as java application available for seperate download).
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Provide your users with a knowledge base so that they can get answers to commonly asked questions.
